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Promotional Products Group, Inc. makes every effort to make shipments as required. However, in certain instances you may receive an overage or a shortage on your order. Therefore, Promotional Products Group, Inc. reserves the right to ship within the industry standard of 5% under or over the quantity ordered with the exception of paper and plastic bags, which may vary +/- 25%.

We will bill either your account or credit card only for the actual quantity shipped. If you have any questions please contact us at either 1-800-803-2879 or

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